Ballance Agri-Nutrients, the first New Zealand organisation to go live with SAP S/4HANA in 2016, has made changes to its executive team to put digitisation at the forefront.
Among the changes is the creation of a new Chief Digital Officer (CDO) role, which current CIO Dave Scullin will adopt effective immediately.
The S/4HANA installation provided the foundation for a launch of a MyBallance customer experience platform this year, which will enable customers to place and track nutrient plans and orders online, and via digital mapping, report accurately on nutrient application on their farm.
Chief executive Mark Wynne said, “We have made tremendous progress on our digital journey over the past few years – using data and analytics within our business – and also in creating a truly outstanding experience for our customers. Our farmers are more connected than ever, and this about our business being future ready.”
The CDO role will have responsibility for “delivering a personalised service for our customers, real-time data to drive decision-making and more simplified business processes”.
Wynne said transformation of the Ballance’s onshore supply chain is another major component of the company’s strategic plan over the next three years. The business will separate the development of its New Zealand network under a new role of GM onshore supply chain, while other supply chain functions such as procurement, supply and shipping, S&OP, will be repositioned under the Finance function to accelerate the efficiency gains achieved so far.
Current GM supply chain, Greg Delaney, will leave the Ballance business at the end of May, as this position has been disestablished and he has decided not to pursue a new role with the company.
Recruitment for the new supply chain role will begin immediately.